Sometimes it happens you will see an error message. It might be possible you won’t even see the event or it fails to download it. Here is how you can possibly fix the issue:
- Close the app and restart your smartphone or tablet
- Check if you have the latest version of the game installed on your device
- Check if there are any software updates for your device
- Clear the cache of your smartphone or tablet
- Make sure you have enough storage space available, since it is possible you will need to download new assets and other files to run the event successfully
If nothing works, try to delete and reinstall the game. Don’t worry, if you are playing using your Facebook account your progress will be saved automatically.